Terms of service

OVERVIEW

This website is operated by Beverly Hills Florist. Throughout the site, the terms “we”, “us” and “our” refer to Beverly Hills Florist. Beverly Hills Florist offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. Your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary sources. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products. We do not warrant that the quality of any products, Services, or information will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not liable for any harm or damages related to the purchase or use of goods, Services, or content made in connection with any third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence or pay compensation for any comments.

SECTION 10 - SMS/TEXT MESSAGING PROGRAM TERMS & CONDITIONS

By opting into the text messaging program of Beverly Hills Florist, you explicitly consent to receive transactional, operational, and marketing text messages (such as order updates, delivery reminders, and abandoned cart alerts) from us.

  • Program Description & Frequency: Messages may be sent using an automated telephonic dialing system or other text messaging technology. Message frequency varies based on your interactions and order activity with us.

  • Fees: Message and data rates may apply. Check with your mobile carrier for details on your text plan. Beverly Hills Florist does not charge a fee for this text program.

  • Opt-Out Instructions: You can cancel the SMS service at any time. Just reply STOP to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

  • Help Instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing us at contact@mybeverlyhillsflorist.com.

  • Carrier Disclaimer: Wireless carriers (including, but not limited to T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.

  • Mobile Data & Privacy Protection: Your mobile phone number, SMS consent data, and opt-in information will not be shared, rented, sold, or transferred to third parties, affiliates, or marketing partners for their independent marketing or promotional purposes under any circumstances. For more details on how your data is handled, please review our Privacy Policy.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 - USE OF ARTIFICIAL INTELLIGENCE (AI)

Please be advised that this website utilizes Artificial Intelligence (AI) technologies to assist in its design, deployment, management, and customer interactions. While we strive for excellence, AI-generated content or automated interactions may occasionally contain errors. By using this site, you acknowledge that automated systems may be used to process requests or display information, and we are not liable for inaccuracies resulting solely from AI-driven processes.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions related to descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 14 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to harass, abuse, or discriminate; (e) to upload viruses or any other type of malicious code; or (f) to collect or track the personal information of others.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Beverly Hills Florist, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, or incidental damages of any kind arising from your use of the Service.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Beverly Hills Florist and our partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to your breach of these Terms of Service.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

SECTION 18 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. If in our sole judgment you fail to comply with any term, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the date of termination.

SECTION 19 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision shall not constitute a waiver of such right. These Terms of Service constitute the entire agreement and understanding between you and us, superseding any prior agreements.

SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of California.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@mybeverlyhillsflorist.com.

Trading Name: Beverly Hills Florist Email: contact@mybeverlyhillsflorist.com Business Address: 468 N Camden Dr #200, Beverly Hills, CA 90210 Phone Number: +1 (310) 612-6677